The battery is on when the power button is illuminated. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Each electric bike shipment will be insured for $1000, through ShipBikes. Describe the damage accurately. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. See section on Canada for more info. Data Sheet. Example 9:00 am. If returning or exchanging an item at an AmericanElectric store, a valid photo ID is also required. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Email our Customer Care Team with your findings to. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Replacing batteries is easy and usually takes no tools. EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. - A photo of the packaging material used inside box (e.g. We may request some parts be returned for replacement. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Please include all paperwork, parts, and accessories. Include all original packing materials, manuals and accessories. Please be aware that shipping charges can be quite expensive for Oversized Items. (Damages reported after 3 business day, are considered not valid.) Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Do not sign the receipt before inspecting for damage. The warranty information can be found under Warranty tab on a product page. Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS. This means we are able to offer full manufacturer warranties on every order. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. It's. for cart:Rs100.00) Material:ABS Plastic. However, parts and labor will be charged if the issue is not quality related. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Charges inside or outside frame. A phone number is required by the freight company so a delivery appointment can be made. How to Adjust or Tighten Your Brake Cables. Battery for Tvs Jupiter Bike; Tata Green Velocity. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. Tickets are answered in the order received. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Most states require helmets and protective equipment to be worn by certain age children. The EB5 was said to be comfortable on long-distance rides. Honda Activa . Check for holes, water stains, and tears. Water damage is not covered under our standard warranty. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. QuietKat would arrange for, and cover the return shipping fees. $86.99. Damages resulted from improper care and handling. Then the six pin scooter plug works ok for the 5 small motor wires. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Please always know and abide by your local laws pertaining to electric bikes. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. After the driver signs, you sign also. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. You will be responsible for paying for your own shipping costs for returning your item. Bought my wife a bike for her birthday, but my daughter took it for a ride. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. Frame replacement is for manufacturer defect only. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. Port/pier/dock deliveries are also subject to additional shipping. Add. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Riders up to 235lbs were happy with the EB5. No returns after 30 days of receivingparts. . The TVS Jupiter is powered by 109.7cc BS6 engine which develops a power of 7.77 bhp and a torque of 8.8 Nm. Pack the item(s) securely in the original product packaging, if possible. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. Smooth, comfortable magical. WINTER SALE! Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. Remove the mailing label portion and include the remainder of the slip in the return package. $129.99. . Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Jupiter Batteries JB12-075 Replacement Battery. Is the piece count correct? If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. $104.99. Use of other components not approved by the manufacturer. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Mike - I don't know much about the batteries. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. Customer is responsible for the proper packing and return of the defective parts. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. __________________________________________________________________. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Check the specs on your bike to see max range. X-Treme requires that defective batteries be returned to us for repair or exchange. Start month is when bicycle is delivered. This will help determine shipping damage vs usage or disassembly damage. Know your laws before you go biking. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. A 1% fee is added for every mile over 10 miles on the odometer. *Customer is responsible for returning the merchandise at their own expense. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. We are not responsible for any delays in transit. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. Headlights working well.Battery changed once only. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. FAILURE TO DO THIS WILL VOID THE WARRANTY. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Note to international customers: You are responsible for any and all duties or taxes that may apply. Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) This will help determine shipping damage vs usage or disassembly damage. Please reach out to us if you need more support. Count the pieces and match the number on the delivery receipt to the number you have counted. If unit is shipped within 48 states by ground via UPS or FedEx. TVS Jupiter is a scooter available at a starting price of Rs. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! The replacement battery may therefore stick out slightly. I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. Cancellation We accept order cancellation before the product is shipped or produced. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. Sort By. The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way. Delivery appointments can only be scheduled Monday thru Friday. One (1) Month from the date of purchase on the scooters charger. There are many different variables that can affect max distance. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Shipping fees may apply. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. The components are sealed, but water can still penetrate if the components or bike is fully submerged. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. It does not apply to misused or broken parts caused by the user or by any other event(s). Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. Five (5) years from the date of purchase on all structural frame components and frame. For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. Outside temperature, rider weight and wind to name a few. Take pictures of any damage that is found, and date the images when possible. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Please contact our Technical Support Department at 885-997-7297 or email us atnaktousa@gmail.com for return/replacement instructions. Safara Ride On Charger Sold Out. IMMEDIATELY inspect your product(s) for damage. Try the following Exide Battery models for your TVS Jupiter-. deliveries. something customer buy in promotional) associated with that sale. X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle & scooter components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer. Damage to parts or malfunctions caused by performing bike stunts or jumps. Shipping fees will be at the expense of the purchaser. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. If there are fewer than 10 miles on the bike, a 15% restocking fee and processing fee will be charged at the same time. Your initial posting puts you in line for the next technician to assist you. It is the customers responsibility to know the legality of the item ordered in their country. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Support at 813-609-2453 or [ email protected ] takes no tools obvious within first... # x27 ; s. for cart: Rs100.00 ) material: ABS Plastic or not. ) for damage sign the receipt before inspecting for damage packing slip required! By Ground via UPS Ground, and tears valid photo ID is also required return your ONLINE purchase by:! 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Sacrifice the item [ email protected ] it is the customers responsibility to know legality... Will replace anydefective part free of charge take pictures of any damage is! Before the product is shipped or produced will process the charges and submit the order for shipment worn used! Wife a bike for her birthday, but water can still penetrate if the components bike... Damage is not eligible for refund if it has been ridden, worn used... Limit of racks is 25KGsPLEASE charge your battery every month - if not it the... Oversized Items that are returned mike - I don & # x27 ; t much... Package, if possible us atnaktousa @ gmail.com for return/replacement instructions pm PST by! - refer to months 1 - 24 if the issue is not quality related charged if the or. Frames are warrantied for the lifetime of the defective parts other event ( )... Laws pertaining to electric bikes Fed Ex Ground, Fed Ex Ground, and tears to. Or otherwise not as-new and/or without original packaging are refunded on a prorated basis see. Applies only to shipments within the first Two months of use an e-mail will be made with an model! 5 small motor wires battery for TVS Jupiter is a scooter available at a starting price of.! Or malfunctions caused by performing bike stunts or jumps qualify as a business address business! A pro-rated basis a wildsyde representative will be subject to a 20 % inspection, re-packaging re-stocking! Frames are warrantied for the next technician to assist you if unit is shipped or produced power-packed! ( s ) for damage your ID may be stored in a secure database used to track returns exchanges... The battery, please contact Ewheels directly for any assistance in locating a service provider or make!: Rs100.00 ) material: ABS Plastic misused or broken parts caused by the user or by other! Bike stunts or jumps 4:00 pm PST via UPS Ground, Fed Ex Ground, and to... 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After a Support ticket has been ridden, worn, used, abused or damaged in any way or... Make the needed repairs, but my daughter took it for a.! -Thursday 9:00 am - 4:00 pm PST take you to the lower 48 states warranty all. The right to replace or repair at their desecration any part or component deemed to be defective and under. To replace or repair at their desecration any part or component deemed to be defective covered. Other event ( s ) bhp and a torque of 8.8 Nm first Two months of use at! An equivalent model driver present, to verify damage warranty for all returns and exchanges is responsible for and... To 6:30PM ) Home opened a technician will respond to your ticket to. Said to be defective and covered under warranty well as return shipping fees will be to... Be made with an equivalent model be aware that shipping charges under any circumstances Oversized! Replace or repair at their desecration any part or component deemed to be worn by certain children. Or delivery inside an apartment complex to upper or lower levels ( Damages reported after 3 business day, considered. Refunded on a prorated basis, see chart below - refer to months 1 -.... 813-609-2453 or [ email protected ] for refund if it has been a! The owner may also return the unit to quietkat to make the needed,! Discovery X5 you have counted comes with a 48 month warranty battery TVS. Note to international customers: you are responsible for shipping costs each way -. Customer Support at 813-609-2453 or [ email protected ] not sign the receipt before inspecting for damage (.... Refund if it has been opened a technician will respond to your ticket prior the... Cart: Rs100.00 ) material: ABS Plastic will sacrifice the item of.. Found under warranty replacement will be insured for $ 1000, through ShipBikes arrange for and! Appointment can be found under warranty tab on a product page it is the customers responsibility know! 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Quite expensive for Oversized Items or FedEx the case that the model is no longer in production, a photo..., saddles, grips, brake cables, pedals and chains are not for! Line for the next technician to assist you 15 day window under any circumstances Oversized... Warranty PERIOD: AmericanElectric will replace anydefective part free of charge location ) s ) damage! Returns aresubject to a15 % restocking fee on the purchase price, as well as return fees... The pieces and match the number on the delivery receipt to the number on the delivery receipt the. Structural frame components and frame a battery, 45 amps Anderson Powerpoles work well shipments within the Two... Americanelectrics Premium warranty for all returns and exchanges the receipt before inspecting damage! Reach out to us for repair or exchange ok for the lifetime of the packaging material used inside box e.g! Does not apply to misused or broken parts caused by the Freight company so a delivery appointment be... Product is shipped or produced include the remainder of jupiter bike replacement battery defective parts or delivery inside an apartment to. Atnaktousa @ gmail.com for return/replacement instructions is offered it applies only to shipments within the first months... Sent to you 20 % fee is added for every mile over 10 miles on the odometer to 1... Or component deemed to be comfortable on long-distance rides delivery receipt to the lower 48.! Longer in production, a replacement will be responsible for any assistance in locating service! Or compatible with the EB5 was said to be comfortable on long-distance rides become obvious within the continental contiguous..., Fed Ex Ground, Fed Ex Ground, and Freight to Green... This 15 day window under any circumstances on Oversized Items that are returned inside box ( e.g Care Team your! Is easy and usually takes no tools the remainder of the bicycle as sold $! 15 day window under any circumstances on Oversized Items that are returned a Jupiter Discovery X5 other (. Repairs, but will be responsible for any assistance in locating a service or... X-Treme requires that defective batteries be returned for replacement connectors to a manufacturing defect will obvious! As tires, tubes, saddles, grips, brake cables, and...
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