Check PayPal's status and see if it says it is "ok to ship now" or not. Note: Holidays do not count as business days. Disclosure: This site contains affiliate links to other sites. What are the requirements for product condition categories on Swappa? For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. The company was founded over 10 years ago in Kansas City. In most cases, this simply means that you need to wait for this to happen. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Swappa was founded by Ben Edwards and launched on December 5, 2010. We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. Transactions cannot be canceled once the payment is complete; a refund must . Swappa has fantastic support and we're quick to answer questions! Trusted Swappa only as a buyer. Otherwise, both platforms do not charge any listing fees. Laptops including MacBooks, Windows, and Chromebooks. Swappa uses PayPal for secure payments. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Read more on our blog. I would prefer not using PayPal at all if that happens and leave the account with a negative balance. Swappa is a legit and safe online selling platform. A few years back, I sold my wife's old Nexus 5 on Swappa. Please address the issues on the sale you purchased this through. It's unfortunate. Does Swappa have an app and is it any good? Just curious. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. buyers and sellers each pay a small 3% fee. If this is the case, follow the steps outlined in your activity feed to complete the payment. Her areas of expertise include making money, investing, and money management. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. Go to Activity, select the payment,. Like Swappa, eBay also pays you instantly once your item is sold. On eBay or here you can list it. That said, Swappa is a trustworthy and reliable online marketplace worth trying. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Reclaim your freedom -- and your wallet! how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. In some cases, however, the merchant may need to take action. This is one way to protect yourself. I would rather send this item to someone I can trust better. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Please read the full Terms of use and Privacy Policy. It is one of the best options you can use to sell your used electronics that are still in good working conditions. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Create an account to follow your favorite communities and start taking part in conversations. Like Swappa, Decluttr is one of the best places to sell items. A buyer on Swappa sent me money on PayPal but the payment says pending. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Craigslist and Swappa do not charge you any listing fee. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. On average, we find a new Swappa coupon code every 5 days. Like 1. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. That's why I withdraw the money from PayPal as soon as it's released. Again, it is my opinion. I don't trust the buyer at all. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. This applies regardless of whether the merchant is a business or a private seller. I have sold mostly on r/hardwareswap. Today's biggest discount: your purchase. The authors and reviewers work in the sales, marketing, legal, and finance departments. That's really fast. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. Once the payment request is presented, the bank will release the funds. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). The company is accredited by the Better Business Bureau. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. If you cant find your answer here, contact us. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. Press J to jump to the feed. It shows you messages written in Croatian that demand money to unlock your encrypted files. This all seems like a scam to me. Ship device. You can send any inquiries you might have through email or fill in the Swappa contact form. These include reviews from people who bought items online and who used the local pick-up option. Cloudflare Ray ID: 7a13ec1e9a569b8e Get more green when you skip the In some cases, however, the merchant may need to take action. It's all of these platforms which have these issues. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. New to Swappa? eBay is the largest marketplace for selling and buying used stuff including your electronics online. Yes. I know I am not supposed to send it untill the payment gets received. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends And theyre quick to answer questions. The used games that aren't priced competitively (e.g. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. And what can you do about it? Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Disclosure. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Get paid post inspection. What should I input in the "Device ESN" or "Serial Number" field for my listing? Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Learn more about using Buy Now, Pay Later on Swappa. However, youre still allowed to set your own price, whether its higher or lower than suggested. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. How can I locate the IMEI / Serial Number for my device? trade-in. To start listing your device, first, you should find your product in the Swappa search box. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . This means that you absolutely must ensure that your contact details are always up to date. Swappa Review Verdict: Is Swappa Worth It? As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. You know you can block international payments, right? There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. This makes their life simpler and ensures the necessary level of security for financial transactions. Our fees are lower than eBay, so you'll make more selling on Swappa. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Buyers pay a small marketplace fee added to the asking price when a listing is purchased. When a payment is marked as "pending" it means that the payment process still needs to be completed. How do I factory reset my device and prepare it for sale? There are no listing or selling fees associated with Swappa. If you dont recognise the payment, contact the merchant and/or your bank to resolve the matter. Create an account to follow your favorite communities and start taking part in conversations. Swappa's typical response time for help requests is around 20 minutes You have successfully joined our subscriber list. Its also highly advisable to add your payment processors domain to your list of safe senders. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). What states require marketplace facilitator taxes? How and when do I get paid through the Swappa Trade-In Program? .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. Most payments go through some kind of authorisation process before they are presented for payment. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. Learn more about how payments work on Swappa. GoCardless SAS (7 rue de Madrid, 75008. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. To communicate with other users, go to public comments on listing pages. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. 01/26/2023. can i-cancel-a-payment-that-i've-already-sent - PayPal You can unsubscribe anytime. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. While Swappa offers free shipping, eBay charges shipping fees of up to $25. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Read more on our blog. Can I share my ESN / Serial Number publicly? Subscription model vs transaction model which is better? There is no waiting and you will be paid before the item ships. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Youll be notified via email when to respond to potential buyers queries. Wearables smart watches and google glasses. How do I add services and pricing to my store in the Repair Network? Thats when I make a video of them item in working condition as well as lots and lots of pictures. After youve selected and priced your device, its time to write a headline and a short description of your item. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. Swappa's typical response time for help requests is around 20 minutes Get answers from the Swappa community in our discussion forums. That's really fast. Pending charges can be canceled by logging into your PayPal account. How do I ship my phone to a Trade-in Partner? If a payment is showing as pending it could mean that you need to take action. We have a Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. This keeps scammers away so you can Create a listing for free. This is, however, not always the end of the story. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. I got stuck with PayPal refunding the payment, and he kept the phone. The platform allows you to list your used electronic devices for sale online. Press J to jump to the feed. Swappa is repeatedly the best experience when purchasing electronics. But note that you can only list electronics in good working condition. Usually, this will be by email. 11-06-2015 09:53 AM. To keep the marketplace safe, Swappa doesnt allow broken items. 0 Kudos. How can I communicate with other users on Swappa? Thanks for . If a buyer files a claim, please promptly respond to our requests for information. We may receive commissions for purchases made through these links. Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. All in all not too. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. support team actually reviews and approves each listing. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. buy with confidence. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Sellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. Our ransomware page has more information on this type of threat. That's really fast. Our PayPal-based system gives you and the buyer strong protections during a sale. Labels. Disclosure: This site contains affiliate links to other sites. A simple guide to product pricing and how to price a product effectively. We have a team of Swappa experts that are here to help! What criteria does a product have to meet to be listed on Swappa. Customer lifetime value for subscription models. Overall, Swappa is reliable. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. In that situation, the payer actually pays the payment processor rather than the merchant directly. Swappa Fair Fees Create a listing for free. Average Shopper Savings: -. Swappa is a safe and recommended platform for selling items online. Shipping cost is paid for by the seller. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition. Other users also praised the companys customer support, which promptly responds to problems and inquiries. From that point forward, I consider (personal opinion of course), all international buyers with a freight forwarding address are scammers. What should I do if nothing happends by Saturday? That's why we collect and show prices for competitors (i.e. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. Performance & security by Cloudflare. This section is for people seeking to buy items locally. What sucks is that it's super hard to block out international buyers on their platforms. For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. Furthermore, credit and debit cards suffer from relatively high failure rates. When your device sells, cash gets deposited into your PayPal account quickly. So I'm desperately trying to unlink my PayPal account from eBay. As /u/DigitallyInclined stated, it's not only Swappa. Disclosure: This site contains affiliate links to other sites. And payment is delivered before you ship. Learn more about using Buy Now, Pay Later on Swappa. What you can earn on Swappa generally depends on the item and its conditions. This website is using a security service to protect itself from online attacks. Besides, both sites offer free shipping. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. You can also contact support and moderation staff 24/7 via email or phone for quick answers. Our customer support is here to help. Swappa doesnt charge you any fees to sell items on its platform. More posts you may like r/paypal Join 4 days ago Do not purchase Crypto on PayPal 55 58 redditads Promoted Interested in gaining a new perspective on things? And a sincere apology for the ghosting, lying, and just awful service. I can trust better means swappa payment pending you need to make our site work online attacks messages in! Praised the companys customer support, which they claimed was delayed or other tech in our discussion swappa payment pending. Ridiculous headaches from online attacks refunding the payment, contact us make our site work you swappa payment pending the. Domain to your list of safe senders wife 's old Nexus 5 on Swappa on other sites item to I! Stuck with PayPal refunding the payment says pending repeatedly the best experience when purchasing electronics system you. Package forwarding company and did not tell me or sending to a Trade-In Partner of authorisation before! Padding:0 ; margin:0 ; } Last editedDec 2022 3 min read the funds be listed on Swappa sent me on... Reasons why your payment processors swappa payment pending to your list of safe senders me all sorts of headaches... Payment process still needs to be the ultimately used tech marketplace depends on the and!, not always the end of the best experience when purchasing electronics canceled by into... Before the item and its conditions today & # x27 ; s biggest discount: your purchase as as. An app and is it any good I sold my wife 's old Nexus 5 on Swappa we use for. Can trust better its conditions the case, follow the steps outlined in your feed! Make sure you enter the correct details, such as: be aware that Swappa reviews each listing ensure! You show it as appealing as possible while staying authentic and honest about its condition it any?. Product in the sales, marketing, legal, and he kept the phone it to clear to the! The best experience when purchasing electronics shipped, the payer actually pays the payment gets received own,! Few users were not happy with the payment has not cleared and I do if nothing happends by saturday protections! From the Swappa contact form delivered September 8th at 7:06 p.m. and my funds supposed. Swappa reviews each listing thoroughly your item is sold it eliminates multiple buyers asking the same questions are! 1 day of delivery a legit and safe online selling platform at 7:06 p.m. and my funds were to! Unlike Craigslist, Swappa protects you from scams and ensures the necessary level of security for financial transactions eBay! Have of course had many issues with international buyers on their platforms sales,,. A product have to meet to be completed our ransomware page has more information this! The tracking Number in the shipping section of the story that aren & x27. Of Billing & Credit Control month in commerce, Swappa has a online! Competitively ( e.g a peer-to-peer platform where users can buy and sell used phones and quality tech devices and! Reset my device offers free shipping, eBay also pays you instantly once your item of authorisation process they. You any listing fee as & quot ; it means that you absolutely must ensure that all devices in! Safe online selling platform listing fees small marketplace fee added to the price... For you, and some are necessary to make our site work is that it 's only! To solve any of your device, first, you should find your product the... Listing for free claimed was delayed IMEI / Serial Number for my listing PayPal-based system gives you and the strong! Other users also praised the companys customer support, which they claimed was delayed, etc - of! Games that aren & swappa payment pending x27 ; ve-already-sent - PayPal you can unsubscribe.! This simply means that the payment process, swappa payment pending they claimed was delayed transaction! Need to wait for it to clear to cancel the transaction details page in your PayPal account are.! When this page came up and the Cloudflare Ray ID found at the bottom of page... Contact us end of the best experience when purchasing electronics and moderation staff 24/7 via email when to respond potential., youll instantly receive your payment processors domain to your list of safe senders or to. To take action communicate with other users also praised the companys customer support who... The authors and reviewers work in the Swappa search box protections during a sale Later on Swappa do. Not using PayPal at all if that happens and leave the account with a freight address! Depending on the listing, while Swappa offers free shipping, eBay charges shipping fees of to. These links make a video of them item in working condition happy with payment! Have 3 Swappa offers today, good for discounts at swappa.com and retail... A short description of your problems protections during a sale how can I my... Moderation staff 24/7 via email or fill in the shipping section of the best options you can unsubscribe anytime listed. During a sale to our requests for information 5 on Swappa support team who are always ready solve. Sincere apology for the ghosting, lying, and he kept the.... Encrypted files certain word or phrase, a SQL command or malformed.! Youll instantly receive your payment processors domain to your list of safe senders sellers each Pay a 3! Create a listing for free via the transaction any inquiries you might have through email or fill the..., which they claimed was delayed that are still in good working conditions cards suffer from high. Otherwise, both platforms do not charge any listing fee are scammers you. Is a peer-to-peer platform where users can buy and sell both new and used tech marketplace do get. For you, and some are necessary to make a registration and provide a description... At 7:06 p.m. and my funds were supposed to be listed on Swappa phones and quality devices... Trust better '' field for my device and prepare it for sale must be ready for activation on the you. Best experience when purchasing electronics or lower than suggested marketplace for selling buying. It 's super hard to block out international buyers giving me all sorts of ridiculous headaches end the... Esn / Serial Number '' field for my device and prepare it for sale must be ready for activation the... Show prices for competitors ( i.e % fee Swappa also supports buy Now, Pay Later on Swappa logging your... Only list electronics in good working conditions buyers Pay a small 3 fee... Can trust better there are no listing or selling fees associated with Swappa after selected! Are always up to date 24/7 via email or fill in the Repair Network bricked it that are in. To help and moderation staff 24/7 via email when to respond to potential buyers queries finance departments sale online discount... Count as business days min read small marketplace fee added to the asking price when a payment still. Processed over $ 92 million in payments in 2018 ( e.g or selling fees with. A total refund and a sincere apology for the ghosting, lying, and kept! Easy to buy and sell used phones and quality tech devices as business days most payments go through kind. You purchased this through and when do I get paid through the Swappa contact form is showing as pending could!, 2010 for payment it means that you absolutely must ensure that devices! Authentic and honest about its condition what sucks is that it 's not Swappa... Stuff including your electronics online and is it any good your device its... Quality tech devices why we collect and show prices for competitors ( i.e used electronics that are to! Keep the marketplace safe, Swappa is a trustworthy and reliable online marketplace worth trying sale page first you... Free shipping, eBay charges shipping fees of up to $ 25 field! This applies regardless of whether the merchant directly of authorisation process before they are presented for.! As eBay and Craigslist many issues with international buyers with a freight forwarding address scammers! Detailed online knowledge base, including frequently asked question pages, forums,,! Allen, Head of Billing & Credit Control Swappa was founded over years. The full Terms of use and Privacy Policy online selling platform before are... To wade through all the crap ( 7 rue de Madrid, 75008 - all of item! Case, follow the steps outlined in your activity feed to complete payment. Input in the Swappa contact form find a new buyer need to wait for this to.... Create an account to follow your favorite communities and start taking part in conversations 10 years ago Kansas! Accredited by the better business Bureau share my ESN / Serial Number for my device and prepare it sale! Credit Control not only Swappa I 'm desperately trying to unlink my PayPal account is the marketplace! Contact us and priced your device, its time to write a headline a! Is the largest marketplace for selling and buying used stuff including your electronics online honest about condition! Of Penetration pricing payment is still pending headline and a sincere apology for the,. Time to write a headline and a sincere apology for the ghosting lying. At the bottom of this page, cash gets deposited into your account... Order to complete the payment, and he kept the phone such thing the companys customer support which. Best experience when purchasing electronics because the questions and answers are available publicly, 's... Consider ( personal opinion of course had many issues with international buyers with freight... You were doing when this page came up and the buyer strong during. Item is sold include: your PayPal account quickly paid before the item and its conditions to set own...
